FAQ's

1. What products does Elite Electronicx sell?

We specialize in innovative beauty and wellness electronics designed to make your daily routines easier and more effective. Our product collections include:

  • Electric Eye Massager – A soothing device for eye relaxation and tension relief.

  • Electric Nail Clipper – A precise, easy-to-use tool for nail trimming.

  • Electric Face Washer – An advanced device for deep, gentle facial cleansing.

  • Hair Dryer – A high-performance dryer for smooth, shiny, and styled hair.

2. Do you ship internationally?

Yes, we ship worldwide! Shipping rates and delivery times are calculated at checkout based on your location.

3. How long will it take for my order to arrive?

  • USA: 5–10 business days

  • Canada/UK/Australia: 7–15 business days

  • Other Countries: 10–20 business days
    Once your order is shipped, you’ll receive a tracking number to monitor the progress of your package.

4. How can I track my order?

After your order ships, we will send you an email with a tracking number. You can use this tracking number to monitor your order through our website or the shipping carrier's platform.

5. What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, AmEx), PayPal, and other secure payment options available at checkout.

6. What should I do if I receive a damaged or faulty item?

If your item is damaged or defective, please contact us within 7 days of receiving your order. Provide your order number and photos of the damage or issue, and we’ll assist you with a replacement or refund.

7. Can I return my product?

Yes, we offer a 30-day return policy. Items must be unused, in their original packaging, and in resellable condition. For more details, please refer to our Returns & Refunds Policy.

8. Are your products covered by a warranty?

Some products come with a limited manufacturer’s warranty. Please check the specific product page for warranty details.

9. How do I contact customer support?

You can contact our support team by visiting the Contact Us page or by emailing us at [your support email]. We aim to respond within 24–48 hours.